We stand by our products and services offered - we are not the "sell-it-and-forget-it" company. With that being said, we implement a series of follow up visits after every new install we complete.
3-5 Days after the initial install, a Lead Technician will perform a follow-up visit in order to check for any discrepancies and compare the system's functions to the date of install.
Then, our Comfort Expert will follow up with a phone call to check in and make sure you are 100% satisfied with your purchase.
Six months and one year after the install, we perform a Preventive Maintenance service in which we will once again, compare the system's operation to the install date, executing our 20-point inspection, as well as cleaning the outdoor unit. At this time, we encourage you to continue the Preventive Maintenance Program so we can help to preserve the unit for years to come.
OUR PROMISE TO YOU
At Comfort Air, we understand how scary and unpleasant a system breakdown can be. We go out of our way to take the headache out of replacing your system! Taking great pride in providing what the customer needs at an affordable price with great service is our goal 110% of the time. We promise to be the best, no matter what it takes. Once we've been to your home, we will be the last HVAC Company you'll ever call!
We offer 10 Year Labor Warranties and 10 Year Labor & Maintenance Warranties!
Why Get A New HVAC System?
There are several factors to consider when it becomes time to replace. At Comfort Air, we know how devastating this time can be. Not only can a new heating and air conditioning system be a huge financial investment, but your family's comfort suffers until you've made a decision. So that decision often feels rushed. As a family owned and operated company, it is our mission to help you make informed decisions when it comes to what's best for your home and your family.
1. HIGHER EFFICIENCY = LOWER BILL
The SEER and HSPF ratings of a system determine how efficient your system will be, and how much your energy bill will be.
The higher the SEER rating, the less expensive your system will be to run. In short, replacing that 20 year old system could possibly save you more each month than the payment would cost on the new system.
The government minimum requirement is a 14 SEER system. We have systems up to 21 SEER!
2. FEWER BREAKDOWNS
A newer system, properly maintained, will likely last years before suffering a breakdown. Plus, you're covered under warranty.
While repairing your system might seem like the cheaper option, band-aiding your system is only a temporary fix. When making a repair, only that part will receive a warranty. A new system comes with a longer, more inclusive warranty, covering the entire system for 10 years when we register your equipment with the manufacturer. We also offer a 10 year labor warranty at an affordable price to avoid these problematic repairs in the future.
4. BETTER THERMOSTAT, BETTER COMFORT
With new accessories and upgrades, a new system is better equipped to manage your comfort. New, innovative technology allows your system to learn your family's lifestyle and grows with you. It can even alert your dealer when there is an issue! See our Nexia Information Page for more information.
5. BETTER FOR THE ENVIRONMENT
Less energy consumption means less waste. That's a win for the whole world.
6. INDOOR AIR QUALITY
Not only are newer systems more energy efficient, they are more efficient at removing humidity, dust, pet dander, allergens, and mold, making cleaner, safer air for your family to breathe. For more beneficial indoor air quality, we offer a series of Add-On Accessories to really clean the air you breathe. See our Indoor Air Quality Page for more information.
7. HIGH RANKING RESULTS
Over several years, readers of a national product testing and research magazine rated American Standard Heating & Air Conditioning's air conditioners and heat pumps the most reliable brand among leading manufacturers. Some of their headlines included:
"Most Reliable Heat Pumps & Air Conditioners"
"One of the Best Products"
"Most Reliable Brand"
"Least Likely to Break Down"
"Most Trouble Free"
"Dealer Design Awards"
"Which Furnace Holds Up Best"
Top of the Line American Standard Equipment made with you in mind.
8. Special Financing For 24, 36, 72, or 120 Months!*
ON QUALIFYING AMERICAN STANDARD COMFORT SYSTEMS
Comfort Air teamed up with American Standard and Wells Fargo to get you the best possible terms for Financing your investment.
Secure, and with no hidden fees, we offer several financing plans to fit your budget.
*With approved Credit. See Financing Terms
9. NO RESTOCKING OR CANCELLATION FEES EVER!
We got into the business to help families better their living situation, not to profit on your hardships. We want you to do what's right for your family, and we understand that things happen. Whatever the case - If the timing isn't right, if you're not 100% sure, or you change your mind, we will never penalize you for cancelling or rescheduling!
For more information or to schedule an appointment, give us a call at 478-225-9830.
Discuss your options and construct a detailed plan for replacement with our Comfort Expert. Even apply for financing in your own home!
New system is installed by our professional install crew. (Feel immediate relief!)
Service Manager performs Follow-Up Visit. Check for discrepancies, establish your 100% satisfaction.
Comfort Expert calls to check in with you. Then, Bernie calls to follow up. If you're not 100% satisfied, he will make it right!
PMI - Preventive Maintenance Inspection 1 of 2
First preventive maintenance visit - Clean system & provide report.
PMI - Preventive Maintenance Inspection 2 of 2
Second preventive maintenance visit - Clean system & provide report.
Platinum / Platinum PLUS+
Become a Platinum Warranty Owner! Our extended warranty plans cover all of the labor, miscellaneous parts, and charges that the manufacturer's warranty doesn't!
Platinum - Our Platinum warranty covers all parts, labor, and warranty claim fees for 10 Years!
Platinum PLUS+ - Our Platinum PLUS+ Warranty is the best option for complete coverage. All parts, labor, warranty claim fees, and PMI Maintenance are covered for 10 years! Now that's worry free comfort!
Customer for Life
Enjoy the benefits of being a customer for life!
Lifetime Workmanship Guarantee
We stand by our work so you can rest easy. Every piece of equipment installed comes with our Lifetime Workmanship Guarantee! If you are not 100% satisfied with our work, we will make it right!
Ten year parts and compressor warranty (12 years on qualifying systems)
Out of the box, most systems come with a 5-year parts and compressor warranty. We always register your equipment for you, to lengthen your parts warranty.
Two year labor warranty
All of our systems come with a two year labor warranty guaranteeing peace of mind for you and your family.
Ten year LABOR warranty (Optional, for additional cost)
Our Comfort Air PLATINUM Warranty guarantees worry-free comfort for TEN YEARS! No out of pocket cost for any equipment failures!
Our Platinum PLUS+ Warranty also includes TEN years of maintenance!
Warranties that guarantee your Maximum Comfort
Implementation Schedule - What's Our Install Process?